Posts in "Blog"

Email & Collaboration Industry Weekly: June 5, 2019

Get G Suite adoption and collaboration insights with Work Insights, now generally available (gsuiteupdates.googleblog.com)

Work Insights, Google’s collaboration analytics tool for G Suite Enterprise customers, just left beta. Interestingly, it also shows data about Microsoft Office usage.

Apple introduces ‘Sign in with Apple’ to help protect your privacy (techcrunch.com)

More sign in options are always welcome, but will Apple Sign In work for people without iPhones? Also, according to the App Store review guidelines update, Sign In with Apple will be required for any iOS app with a single-sign in button.

G Suite Migrate beta now supports migrations from Box (gsuiteupdates.googleblog.com)

Google is improving G Suite Migrate, a tool launched a few months ago to help admins plan migration projects. It is built on technology from Google Cloud’s AppBridge acquisition in 2017.

Open Up Vs Break Up (avc.com)

Some politicians, like Senator Warren, advocate breaking up Google and other large tech companies (“big tech”). Personally, I agree with Fred Wilson when he says that that “feels like a very 19th/20th century move”. However, I’m not sure the best solution is to force Twitter to keep their API open and free. Ideally, it should be very easy to start a company and compete with Twitter.

BBM is shutting down today, here’s five solid alternatives (9to5google.com)

“BBM, or Blackberry Messenger, (…) was massive in the mid-2000s.” “It finally made the jump from Blackberry devices to iOS and Android way back in 2013 but has struggled to gain any real traction.”

Google Drive limiting third-party access to user data as part of Project Strobe (9to5google.com)

“Similar to Gmail last October, Google is locking down what apps can access user data and verifying the authenticity of those that do.”

The end of mobile (www.ben-evans.com)

“That’s where we are now – we try to work out what it means that almost everyone has a phone or a smartphone”

Many more insightful tweets in the thread. This makes me think that our own experience using Slack at ShuttleCloud is maybe so good because we’re small. I’ve heard that it gets chaotic in bigger companies. Also, short voice messages apps and Discord seem to be winning more business users.

Email & Collaboration Industry Weekly: May 29, 2019

Google’s Messages app surpasses 500 million Play Store installs

From the article: “This number is significant because Google doesn’t require phone makers to pre-install this app”.

Google’s Duplex Uses A.I. to Mimic Humans (Sometimes)

15% of all Google Duplex calls require human intervention and 25% actually start with a human caller, so I find it amazing that Google is offering this service for free. Maybe this is Google’s way to train their AI?

WhatsApp users will start seeing in-app ads within ‘Status’ feature from 2020

Latest WhatsApp beta adds Share to Facebook, QR code contact adding features

WhatsApp QR code ‘add contact’ functionality could be a real timesaver for adding new contacts.

Decentralized Domain Registry Raises $4 Million From Draper, Boost VC

In my opinion, the domain name system is an important part of the identity problem online. Unstoppable Domains could be a solution, a “safe haven for toxic content or illegal use cases” or… both 🙂

Managing communication tools in distributed companies

This is a very interesting practical example of how a mid size company has designed its internal collaboration/communication infrastructure. (Full disclosure: ShuttleCloud is a proud TechStars grad and they remain one of our top clients ☺️)

First stable Tor Browser build now available on Android

It’s great to see that this important privacy tool is now officially available in Android.

The Most Expensive Lesson Of My Life: Details of SIM port hack

This type of hack is becoming more frequent. Telecom companies need to strengthen their security protocols against social engineering, but it also shows the importance of identity management online.

The Tech My Toddler Will Never Know: Six Gadgets Headed for the Graveyard

From the article: “Sorry, email still exists in the future.”

Email & Collaboration Industry Weekly: May 15 2019

Android Pie hits 10% adoption ahead of schedule, 2.5 billion Android devices now in the wild

5 billion Android devices… that’s a lot!

Slack is adding email conversations and calendar integrations.

Email is not going away anytime soon and it looks like Slack wants to play nice with it.

The 8-Figure Email Newsletter — Morning Brew

We’ve heard great things about Morning Brew for advertisement purposes and it’s interesting to see that an email newsletter can still be a great business in 2019.

Microsoft Launches Decentralized Identity Tool on Bitcoin Blockchain

Identity online is a hard problem both for businesses and consumers and it’s interesting to see Microsoft try to tackle it with a bitcoin-based solution.

Google Pay adds Gmail importing for automatically adding tickets, loyalty cards from your inbox

Google keeps working hard on making Gmail be the future of email.

Latest WhatsApp beta adds Vacation Mode that allows you to ignore, fully mute archived chats

WhatsApp can be intrusive and these are probably going to be welcome features.

Email & Collaboration Industry Weekly: May 22, 2019

Why WhatsApp Will Never Be Secure

Does WhatsApp’s end-to-end encryption guarantee privacy and security? This is an interesting post by the founder of Telegram, who might be biased of course.

Google opens Safety Engineering Center in Munich to lead global privacy initiatives

German engineers are very privacy-focused, so this makes a lot of sense and we hope it means that Google will get very strong privacy controls.

Report: Google to cease business w/ Huawei, pull Play Store, Google apps, Android updates

According to the report, future Huawei devices won’t have access to any Google services, including Play Store.


Google’s former Global Lead of Privacy Technology says there was no backdoor for the NSA.

Inside Google’s Civil War

“Activists inside Google are relying on traditional labor organizing tactics but their demands are not just the typical wage or benefits ask”. “It’s about much more than a paycheck… they want a say in and control over the products they build.”

Google Nest announces they will stop supporting Works with Nest

Best Enterprise Email Providers in 2019

Email is today an essential tool for both internal and external communication in companies of all sizes. Whether you are a freelancer or operate a 100,000-employee company, you need a good email provider. Here, we present you with the top email providers for enterprise and business users in 2019.

Need to migrate between providers? ShuttleCloud is the leading email migration provider, and can help you seamlessly copy all your emails onto your new provider.

1. G Suite by Google

Gmail is widely recognized as the undisputed champion in consumer email. But Gmail, as a product, is also used it in organizations of all sizes, from one-person companies to big banks with thousands of employees.

G Suite packs Gmail, Google Drive (with Spreadsheets, Docs, file storage and sharing, and more), Google Calendar and many more products and features — all under your own company’s domain, white-label branding, and an extensive array of management settings and features for advanced enterprise usage.

Pricing starts at US $ 6 / month / account for the Basic plan. Depending on your requirements, especially regarding data retention and other advanced features, you may need the Business plan, which starts at US $ 12 / month / account.

Whether you need a certified G Suite partner to ensure a smooth operation within G Suite, or are looking for help migrating emails from any provider into G Suite, ShuttleCloud has a solution for you.

2. Office 365

Office 365 is the answer to G Suite by Microsoft. While the email product is not as advanced as Google’s offering, its strong selling point is the inclusion of the quintessential Microsoft Office suite —including Word, Excel and more— in most of the plans. In addition to the licenses for desktop software, Office 365 also works with Exchange access (useful if you live and breathe Outlook!), and comes with browser-based versions of Excel and Word, as well as OneDrive, for enhanced collaboration, file storage and sharing.

Pricing starts at US $ 150 / year / account (with a 1-year commitment, or $ 15 / month without commitment). While the pricing is not as competitive as Google’s, Office 365 is a great option if you are coming from a hosted or in-house Exchange solution and need an easy migration path to the cloud, or if you rely heavily on Microsoft Office licenses for desktop software and want to leverage this new licensing model.

3. Zoho Mail

If you are looking for the most affordable solution that will enable you to send and receive email with your own domain, then Zoho Mail, which starts at US $ 12 / year / account, is undoubtedly the most affordable option in the market. Zoho Mail also includes Contacts, Calendar, Notes, Tasks and Bookmarks.

However, unlike with Office 365 and G Suite, office automation is not included in the most basic package—but you can switch to Zoho Workplace, including email and productivity tools, for only US $ 36 / year / account (or US $ 4 / month / account).

4. FastMail for Business

If you’re looking for only contacts, calendar and email in a hosted cloud —with no productivity suites and no cloud-storage offerings alongside—, and value a strong focus on privacy and security, then FastMail is a good choice for you. Starts at $ 50 / year / account (or $ 5 / month / account) for an account with a custom domain.

5. ONLYOFFICE

While its offering is heavily focused on office productivity, including very advanced Word, Excel and PowerPoint browser-based competitors, ONLYOFFICE’s cloud-based offering also includes email with your own domain. Price varies depending on the number of accounts and your commitment, however, you can expect to pay around US $ 36 / year / account, and includes email, document management, cloud-based office suite, calendar, CRM and more.

Breve historia de la arroba (@)

La arroba era una medida de peso y volumen en la Edad Media. En Castilla equivalía a 30 libras y en Aragón a 36, es decir, a la cuarta parte de un quintal en ambos reinos. Un quintal, por su parte, valía unos 46 kgs. Luego de la Revolución Francesa se establecería el quintal métrico, dándole un valor de cien kgs. La arroba se identificó posteriormente con el símbolo @, parece que como una derivación de la antigua medida griega llamada ánfora. La fecha tal vez más antigua de que tenemos constancia es la que aparece en un documento de un mercader que envió su mercancía de Sevilla a Roma el año 1536. En su documento de entrega hizo constar que “una @ de vino, que es la treceava parte de un barril¸ vale setenta u ochenta ducados”. Alguien ha encontrado que la fecha pudo ser anterior: en 1448.

Sea de ello lo que fuere, tal símbolo casi olvidado en los anales de los reinos antiguos ha vuelto a la arena desde que Ray Tomlinson, el programador norteamericano que puso en funcionamiento el primer sistema de correo electrónico, comprendiendo que no debía utilizar ningún carácter que estuviera presente en los nombres de las personas o las empresas, dio en hacer uso de la @ de arroba. Así apareció la primera dirección de correo electrónico: tomlinson@bbn-tenexa.

Tomlinson dio el primer paso el año 1971. Él no pudo imaginar entonces lo que vendría después. Ahora sabemos que hace cuatro años, el 2015, había más de dos mil seiscientos millones (2.600.000.000) de direcciones de correo electrónico, entre particulares y empresas, cada una de las cuales constaba de una @ entre el término que identifica al usuario y el host servidor. Se pensaba entonces que el número se incrementaría en unos trescientos mil (300.000) al año, de manera que en este año 2019 habría llegado a tres mil setecientos millones (3.700.000.000), pero esta cifra se superó con creces hace dos años, en el 2017, cuando sobrepasó los cuatro mil millones (4.000.000.000), un número superior a la mitad de la población del planeta, que ronda los siete mil seiscientos millones (7.600.000.000). El flujo diario de mensajes entre esos usuarios del correo electrónico superaba entonces los doscientos sesenta mil millones (260.000.000.000), que pasaron a más de doscientos ochenta mil millones (280.000.000.000) el año pasado (2018) y seguramente superarán los trescientos mil millones este año 2019.

Origen etimológico del email

Email es abreviación de electronic mail, que significa correo electrónico.

La palabra correo procede del latín currere, que significa correr. De ella proceden otras como corsocorsariodiscurrirconcurrirrecorrersocorrer, etc., y está emparentada de cerca con otras más, como carrocargar y carroza. Todas ellas hacen referencia a un sujeto que ejecuta una acción. El correo era el hombre que, primero a pie y luego a caballo o en algún carruaje, llevaba una misiva de una persona a otra.

Un correo renombrado que la historia recuerda es el soldado ateniense de nombre Filípides que el año 490 a. C. corrió sin descansar 40 kilómetros y 195 metros, la distancia que separa a Maratón de Atenas, logrando pronunciar las palabras “¡Nike, NikeNike! (“¡Victoria, Victoria, Victoria!”)justo antes de caer exhausto y morir. La guerra había sido declarada a los griegos por el Imperio Persa.

Otro fue Miguel Strogoff, el correo del Zar de Rusia, que hubo de recorrer unas dos mil quinientas verstas, unos dos mil seiscientos sesenta kilómetros, para ir de Moscú a Irkutsk, capital de la Siberia Oriental. Por el camino tuvo tiempo de declarar su amor a una mujer, visitar a su madre, sufrir torturas, etc. La gesta fue novelada por Julio Verne.

Recorrido de Strogoff

Luego se entendió que el correo era el contenido del mensaje, que ahora viaja a la velocidad de la luz sin necesidad de mensajeros que lo lleven de un lugar a otro.

Hoy no es posible declarar la guerra ni el amor. No hay tiempo.

The success of the API economy: how they are driving new businesses

A system able to automatically recognise any object in a video and describe it with words so that anyone can find the frames by looking for those terms. This is how API (Application Programming Interface) Video Intelligence works, which Google has launched this year for developers to design their own applications using the method. The giant based in Mountain View also invites third parties into it by opening up other doors for them via other APIs: any app can tell the user how to get to a destination using Google Maps, or use the capabilities of Google Translate.

Other big-name companies are also building bridges to third parties thanks to their APIs, which we can define, in simplified terms, as sets of rules that allow applications to communicate with each other (one opens the door and the other enters, to “chat”). Facebook makes it possible to create chatbots in Facebook Messenger, Twitter has just revised its API platform to better offer all its functionalities, and Amazon has even created a platform so that anyone can publish its own APIs.

However, it is not only the goliaths that are generating new business opportunities in the “API economy“. According to Programmable Web, a page that counts them, there are already more than 18,000 APIs.

And ShuttleCloud is one of them. Using our API, interested companies can offer their new users the chance to migrate all the information from one email account to another. In this way these users can transfer the personal data stored in their email accounts, from more than 200 providers (including Gmail, Outlook and Yahoo) in a simple and secure way.

Monetization strategies

“We already live in an API economy where CIOs must look beyond APIs as technology and instead build their company’s business models, digital strategies and ecosystems on them”. Paolo Malinverno, Vice-president of Research at the tech-focused consultancy Gartner, spoke of the need for companies not only to see API’s as a tool, but also to realise the business opportunity entailed by opening up their doors to other companies, instead of locking up their functionalities and data or using those of others to improve their service.

More and more companies seem to be aware of the advantages offered by these interfaces. In fact, some have already called 2017 the year of the API economy, although forecasts call for them to increase even further in the coming years.

The most common business model, as reflected in the IBM report on the API economy, is direct consumption: an organisation develops an API and offers developers the ability to use it. However, there are different ways to monetize an API:

  • Indirect or intangible monetization. This is the strategy followed by Google or Facebook: they allow the free use of their APIs in order to increase their presence on the market. Despite this, some companies place certain limits on the free use of their APIs. For example, they can charge the developers of an app when the API receives too many visits from its service, like Google Translator does.

Allowing an API to be used completely free of charge (Dropbox’s strategy) also has benefits for the company: users continue to use the platform, even if it is not directly through their website, and that makes them use their storage space, whose expansion does require payment.

  • Transactional monetization. Under this model the API developer receives benefits through direct use: it establishes an amount that the people responsible for an application have to pay based on the volume of API use, receiving revenue based on it.
  • Monetization based on the product. In this case the price is based on the estimated value of the service offered to the company using the API. For example, this monetization can be determined by a fixed rate, or an amount can be established based on the revenue of the company that uses the API.

Although it is, obviously, necessary to devise a strategy to monetize APIs and for their creators to benefit from making them available to developers, those who use them also benefit greatly.

After all, a developer can create an application in a short time and without too much effort by accessing programs and data that he otherwise would not have been able to. In this way a company can launch a product using one or more APIs and focus on designing a feature that sets its app apart.

Sometimes APIs arise from an alliance between two different services, and end up offering functionalities not only to end users, but also to companies that can benefit from the alliance. A case in point is Shopify, an e-commerce platform that joined forces with Facebook to create stores integrated into the social network. Now thousands of businesses sell their items and offer customer service directly from Facebook, thanks to it.

As is clear, Application Programming Interfaces have advantages for different parties, both for those who choose to share information, and those who borrow it, making things easy for the end user. Thus, it seems only logical that the API economy will continue to pick up steam. ShuttleCloud is one more actor in this new economy, as an API facilitating the migration of email between the major providers. Check out ShuttleCloud and our clients.

Gmail Meter, the Main Tool in a Business Insider Report About Email Analytics

Last month, the Australian edition of the news website Business Insider (BI) published an interesting report analyzing how Venture Capitalists (VCs) manage their email inboxes.

To make the report, BI contacted UK-based VC Christian Hernandez, cofounder and managing partner of London-based White Star Capital. To track Hernandez’s email inbox, they used Gmail Meter, the email analytics tool developed by ShuttleCloud.

GmailMeter Continue reading