Thanks to a partnership with the EIT Master´s Programme in Data Science, ShuttleCloud has had the opportunity recently to work with Philipp Eisen, a smart young engineer who has helped us explore new potential features for our products.
After seeing how our office shapes our behaviours and promotes our culture, my curious mind wanted to know what was behind all this. Now here I am, about to share it with you lucky people 😉
I promise I’ll avoid expressions like, “it’s not an office, it’s an experience,” that will make you want to run a mile.
More active users—this is the goal. However, we forget that before they can run, the users have to learn to crawl. The first step towards getting more active users is to figure out the users’ first interactions with the service.
Billions of Users… But a Lot to Improve
With more than 71 million active internet users, Germany is one of the most mature and attractive markets for the internet service providers (ISPs) and telecoms of the world.
Email is one of the most popular services companies offer in this market. There are dozens of email providers in Germany, but what are the most popular email services there? According to a survey done by Statista, titled Leading 10 e-mail providers in Germany in 2015, these are the email providers with the most users:
One of ShuttleCloud API’s differential values is the large number of supported email providers. Currently, our platform supports email and contacts migrations from 247 email providers.
Thanks to that, our customers can help their users import email and contacts easily, reducing the friction users face when they switch to a new provider.
This is the complete list of email providers supported by ShuttleCloud:
Another month, another post. The team has been working hard but between meetings, coding, and learning sessions there has also been time for meetups, traveling, and joking around—especially for joking around.
Things don’t get boring around here often, as there’s always someone ready to have a laugh and take the rest of the team along for the ride. Once the prank wheels are in motion, there’s no way to stop us.
Following our series about startup culture, I would like to talk about the ShuttleCloud engineering team. Our engineering team is really small compared to most startup companies: there are only 6 engineers in it. However, we’ve achieved great things. We are proud to list Gmail, Google Contacts and Comcast among our clients.
We’re able to cope with Service-Level Agreements (SLAs) of 99.7%. Every day we perform more than 12,000 new migrations, which involves 12 million emails and 2.5 million contacts, supported through 247 different providers. We move 1TB of data every 6 hours, more than 220 TB per month and 6TB per hour during spikes.
So how is such a small team able to cope with this and, at the same time, be happy, restful and ready to grow and improve every day?
The concept of Startup Culture has attracted loads of attention and it has ofter been presented as the panacea for workplace satisfaction. Aspects that are frequently highlighted are fun office spaces, flexible hours, and perks such as free meals, massage sessions, and ping pong tables in the office (here it is again: the ubiquitous ping pong table).
But there must be more to it than meets the eye. Is the a startup’s culture just a particular aesthetic? Is it enough to offer perks to your employees?
“The way I first perceived email was, it was something my parents did for work.” These words are from a 21 year old senior interviewed by the Wall Street Journal for an article on the perception of email amongst younger generations.
Our first reaction when we started reading was that it was going to be yet another article forecasting email’s imminent demise. But in reality, it’s clear that insights like these actually help us understand that there still is a future for email as a communication tool.
Cambridge, Massachusetts. 1971. A US programmer named Ray Tomlinson made history. Being part of the ARPANET project, he was the first person in the World to send an email. The first email. 45 years later, and after a lot of attempts to “kill the system”, the email is alive. Maybe, more alive than ever before.