Contacts is Google’s primary online address book manager. It’s available as a standalone service, within Gmail (Google’s free email service), and as a part of Google’s business-oriented suite of web apps, Google Apps for Work.
The Contacts team wanted a process that would help onboard new users by importing contacts seamlessly from their previous webmail providers.
Comcast, the leading American mass media company, is one of the largest broadcasting and cable providers in the world. Through the XFINITY Connect web portal, Comcast provides email and voicemail access to its high-speed internet/voice customers.
The Comcast XFINITY team wanted a solution that would improve new users’ onboarding by seamlessly importing emails and contacts from their previous webmail providers.
Gmail is Google’s free ad-supported email service. With more than 1 billion active users, Gmail is the biggest free email provider in the world. Moreover, it is very popular among companies, with 60% of mid-sized US companies and 92% of startups choosing Gmail as their business email provider.