Posts in "Back up"

How to migrate emails from Outlook into G Suite or Gmail using the ShuttleCloud Migration Tool

How to migrate emails from Outlook using the ShuttleCloud Migration Tool

The first step to migrate your emails from your Outlook account is to either launch the app previously installed in your G Suite domain (see the following help article for details on how to launch the app) or by visiting: https://gsuite.shuttlecloud.com.

You will then be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from your Outlook account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even a Gmail account.

In Step 1 you will be selecting the Supported Providers option and typing in the email address and password information of your Outlook account.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.

Archiving suspended, inactive, or ex-employee G Suite Accounts using ShuttleCloud

Back up suspended, inactive, or ex-employee accounts in G Suite

The ShuttleCloud Migration Portal allows a G Suite admin to back up email for suspended, inactive, or ex-employee accounts to one of two options:

1. A consumer @gmail.com address (in step 1 select My Domain and in step 2 Gmail):

2. Another GSuite account in your domain (in step 1 select My Domain and in step 2 My Domain):

***NOTE*** We recommend creating an archive G Suite Account if you’re using G Suite as the back up alternative.

To install our tool and get up and running follow the steps in these articles:

How to install: https://support.shuttlecloud.com/article/362-how-to-install-the-shuttlecloud-migration-app

How to migrate email: https://support.shuttlecloud.com/article/352-starting-an-email-migration

Need help backing up contacts and file data, email us at support@shuttlecloud.com.