Posts in "import"

Customer Stories Email import migration

Email spotlight series- #2 Skiff

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Key features

  • End-to-end encrypted email, pages and drive
  • Sync across all your devices
  • Open source
  • 10GB storage with free plan
  • Web3 support

The ShuttleCloud Spotlight series focuses on highlighting email providers who are working to improve their user experience through innovation. For our second spotlight, we interviewed Jason Ginsberg, Co-Founder and CTO at Skiff.

1- What is Skiff’s mission as an email provider?

Skiff is designed to be privacy-first, completely end-to-end encrypted, and easy to use. While past privacy and security products have required a deep technical understanding, Skiff is designed to easily fill critical needs for communication and collaboration.

2- When and where was Skiff founded?

Skiff was founded April 1st, 2020. We started completely remote. We now have employees all over the world and an office in San Francisco.

3- When was the first email sent from Skiff?

Internally it was sent in December 2021. Publicly, it was sent May 1st 2022.

4- What is one unique thing about Skiff?

We’ve built our platform to be end-to-end encrypted (E2EE), so you never have to share your personal information, sensitive data, or private keys with Skiff. This works by moving a significant portion of functionality (e.g. search, collaborative editing, preview generation) to the client (i.e. browser). Users then use their (cryptographic) identity to encrypt all data before sending it to the server. At all times, only the user and their chosen collaborators can access the content of their data.

5- What’s next for Skiff?

We’re about to release a new product vertical (not yet announced) to our existing suite of Drive, Pages, and Mail. It will make it significantly easier to move to Skiff from traditional email providers. We’re also introducing improvements to our recently released custom domains offering.

 

Be sure to follow Skiff to keep up with their innovations in the email and privacy space! And stay tuned for our next email spotlight series to discover more services who are innovating in the email world. 

Email import migration Product

Partnership agreement StartMail and ShuttleCloud

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ShuttleCloud and StartMail have agreed to partner to provide users with a simple way to migrate email and contacts onto the StartMail interface. Users’ email data is ready in their new inbox in just a few clicks allowing for a quick and smooth onboarding experience.

StartMail migration portal powered by ShuttleCloud

StartMail Is a private email provider you can trust – Built by the founders of Startpage – the world’s most private search engine. StartMail is on a mission to empower people to take back their online privacy. To learn about StartMail, visit: https://www.startmail.com/en/about-us/

ShuttleCloud Is a software platform that powers consumer email migration and address book import for some of the biggest technology companies in the world, including Google, Yahoo, and Comcast. ShuttleCloud’s APIs and platforms are used by hundreds of thousands of people each month.

Robert Beens, CEO of StartMail:

“The online world is increasingly turning to privacy-respecting e-mail providers, but no-one wants to start from scratch. Migrating your old email and contacts is an essential step. The genius people of ShuttleCloud have turned this into a super-easy experience, facilitating freedom of choice, and unlocking the chains of legacy Big Tech companies.”

Angel Mendoza, CEO of ShuttleCloud:

“As more email users trend towards confidentiality and security-focused email providers, we are proud to have the trust of StartMail to onboard customer data to one of the world’s leading and longest-running companies in their field. We are thrilled to play a role in their users taking back their online privacy.”

import migration ShuttleCloud

What Makes Us Unique?

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What Makes Us Unique?

We’re a team of around 35 people working together to migrate emails and contacts in the most efficient ways to fit with our clients’ needs.

Email migration is our thing. It’s the reason why ShuttleCloud exists. And we’re proud to have these 4 attributes. The reasons people stand by us:

1. Know How

ShuttleCloud was born in 2011 and since then we’ve been growing and gathering the know-how that makes our company successful. Moving one inbox is easy – moving tens of thousands every day is complex. We just transferred our 50 trillionth email 🙂 Hooray!

2. Trust

We are verified yearly by Google, with a rigorous audit conducted by a third party. We are also ISO 27001 certified, and have developed an ISMS adequate to SOC 2 Type 2 standards. By having these reviews yearly, we assure security and stability on all our processes.

3. Best in world consumer email migrations

Google, Yahoo, Comcast, Time-Warner Cable, One.com, Harvard and many of the biggest email companies in the world have used our products for over a decade.

4. Volume

Our platform migrates 30 million emails and 3 million contacts on average per day. There is no substitute for working with this type of volume across a decade.

This is the magic sauce, what makes us—>ShuttleCloud.

Email import migration Product ShuttleCloud

The design behind ShuttleCloud’s migration portals

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The design behind ShuttleCloud’s migration portals

We are proud of our portals. They allow the end-user to migrate their emails and contacts from one provider to another quickly and efficiently.

On the outside they seem simple and pain-free. And Ultimately, that’s our goal. But there’s a lot of work that goes on behind the scenes to make this possible.

Why do we need a migration portal?

ShuttleCloud works with the world’s biggest email providers. Our migration platform makes it possible to migrate 30 million emails and more than 3 million contacts each day.

It works by integrating our clients’ technology with their user interface, However, integrations are long and tedious, they require customization and massive workforce from engineering.

So, our goal was to design a migration portal that would allow adaptation to each client’s aesthetic brand guidelines avoiding customization, as well as maintaining a controlled user journey.

We also wanted to create a straightforward prototype that would help our prospective leads understand how to use our tool.

Low fidelity wireframes

Before setting any design decisions in stone, we tested the portal’s flow through wireframes. After reiterating a few times, we delivered two versions that were ready for early usability testing.

Here we were testing the user experience with Ryan, who had never seen the portal before.

Analytics data

​Qualitative research, i.e. usability testing sessions, allowed us to identify potential usability issues early, which made it quick to fix them before a single line of code was written. 

High fidelity wireframes

After validating our design assumptions, it was time to proceed with the high fidelity wireframes and refine and polish the designs until their completion. This process involved both designing for mobile and desktop devices.

The ​​​Design system

We first created a design system with ShuttleCloud branding: components, palette color, font, buttons, etc. Then, we went through a thorough examination of font readability and color contrast. Finally, we delivered a coding-ready design that standardizes the graphical interface of the service. It was documented in a User Interface style guide.

Design Versatility

To achieve design versatility we created a design guide of easily modifiable components and styles. This system allowed experimenting with color schemes, typography, and styles to see what looked best. Making changes to the design was fast and efficient. But most importantly, it helped us quickly adapt to a different brand aesthetic, so that we could reach new leads with a migration portal that was ready to implement.

If you would like to put our portal to the test, get in touch and we’ll be happy to help.

Email Gmail import migration Outlook

How to migrate your email from OUTLOOK to GMAIL

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If you are interested in migrating from AOL to GMAIL here is a video explaining the process

Screen demo of email and contact migration from Outlook to Gmail

Sign in to your Gmail Account and once you are inside your inbox click on the gear icon located on the top right corner, then you have to click on see all settings followed by the accounts and import tab and click on import mail and contacts. 

Image gmail settings

A pop up window will appear in which it will ask you to enter your email account and password. Select what information you will like to import and close this window as the import process will begin. You will receive a confirmation notification on your inbox when its done. Locating your imported emails is easy, just search on the folders on the left corner under your Outlook email.

CSV Domain Email G Suite import migration ShuttleCloud

Three user scenarios for easy email migration into G Suite

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If you are interested in using our G Suite email migration tool, there are three primary use cases for your consideration:

  • End-user driven (online)
  1. Firstly, create all the user accounts within your new G Suite domain. Follow the steps located here for bulk or individual user creation.
  2. Go to the Marketplace website and install our tool following this link.
  3. Click on “Domain install” to allow your users to migrate their email by themselves.
  4. Send them an email including these steps on how to begin migrating. Your users will be able to migrate their email by themselves at https://gsuite.shuttlecloud.com
  • Admin-driven (online)

As a G Suite Admin, you can migrate all the email accounts of your organization by yourself. You have to follow similar steps to the ones detailed above:

  1. Once you create all the user accounts within your new domain, go the Marketplace website and install our tool following this link.
  2. Then, click on “Domain install.”
  3. After launching the app, you will be taken directly to https://gsuite.shuttlecloud.com. From here, as an administrator, you will be able to migrate messages from the old email accounts into the new user accounts one by one.
  • Admin-driven (offline)

You can provide us with a CSV, and we will load all those migrations for you. You will have to follow the steps below:

  1. Write to project@shuttlecloud.com asking for our bulk migration option, and we will provide you with the cost, instructions and a template for the CSV.
    • (The template requires the old user email address, old user password, and mapping from old email to the new G Suite email address).
  2. Create all the user accounts within your new domain. Follow the steps located here for bulk or individual user creation.
  3. Go to the Marketplace website and install our tool following this link. Then, click on “Domain install.”
  4. Provide the CSV template filled-in to your ShuttleCloud customer representative.
  5. We will begin your email migration. As soon as the migrations are complete, we will let you know.