Posts in "Email"

Email spotlight series- #2 Skiff

Key features

  • End-to-end encrypted email, pages and drive
  • Sync across all your devices
  • Open source
  • 10GB storage with free plan
  • Web3 support

The ShuttleCloud Spotlight series focuses on highlighting email providers who are working to improve their user experience through innovation. For our second spotlight, we interviewed Jason Ginsberg, Co-Founder and CTO at Skiff.

1- What is Skiff’s mission as an email provider?

Skiff is designed to be privacy-first, completely end-to-end encrypted, and easy to use. While past privacy and security products have required a deep technical understanding, Skiff is designed to easily fill critical needs for communication and collaboration.

2- When and where was Skiff founded?

Skiff was founded April 1st, 2020. We started completely remote. We now have employees all over the world and an office in San Francisco.

3- When was the first email sent from Skiff?

Internally it was sent in December 2021. Publicly, it was sent May 1st 2022.

4- What is one unique thing about Skiff?

We’ve built our platform to be end-to-end encrypted (E2EE), so you never have to share your personal information, sensitive data, or private keys with Skiff. This works by moving a significant portion of functionality (e.g. search, collaborative editing, preview generation) to the client (i.e. browser). Users then use their (cryptographic) identity to encrypt all data before sending it to the server. At all times, only the user and their chosen collaborators can access the content of their data.

5- What’s next for Skiff?

We’re about to release a new product vertical (not yet announced) to our existing suite of Drive, Pages, and Mail. It will make it significantly easier to move to Skiff from traditional email providers. We’re also introducing improvements to our recently released custom domains offering.

 

Be sure to follow Skiff to keep up with their innovations in the email and privacy space! And stay tuned for our next email spotlight series to discover more services who are innovating in the email world. 

4 reasons email is still popular

Despite the rise of other forms of communication, such as social media and messaging apps, email remains a widely used and important tool for communication.

There are a few reasons why email has continued to be popular:

  1. Email is universal: Almost everyone with an internet connection has an email address, making it a widely accessible form of communication.
  2. Email is professional: Many people still view email as more formal and professional communication, especially in business settings.
  3. Email is flexible: Email can be used to send various messages and documents, including text, images, and attachments.
  4. Email is reliable: Emails are typically delivered quickly and reliably, making it a dependable way to communicate.

Overall, while other forms of communication may have gained popularity in recent years, email remains a vital tool for communication and is unlikely to go away anytime soon.

A History:

The first email was sent in 1971 by computer engineer Ray Tomlinson, who used the @ symbol to connect the sender’s name and the recipient’s address.

In the decades that followed, email became increasingly popular as more and more people gained access to the internet. Today, email is used by billions of people around the world for both personal and professional communication.

One of the main benefits of email is that it allows for quick and easy communication over long distances. Unlike traditional mail, which can take days or weeks to be delivered, emails can be sent and received almost instantly. This makes it a valuable tool for businesses, as it allows for the rapid exchange of information and documents.

Email has also played a role in shaping the way we work. Many people now use email as a primary means of communication with their colleagues, even when they are in the same office. This has led to the rise of remote work, as people can collaborate and communicate with each other from anywhere in the world.

The Data Transfer Project (DTP)

The Data Transfer Project (DTP) is an open-source initiative that aims to provide a common framework for transferring data between online service providers in a secure and user-friendly way. It was launched in 2017 by Google, Microsoft, Facebook, and Twitter to make it easier for users to move their data between different online platforms.


One of the main goals of the DTP is to give users more control over their data and to make it easier for them to switch between different online service providers. With DTP, users can transfer their data directly from one service to another without going through the process of downloading and uploading files manually. This can be particularly useful for users who want to switch to a new service but don’t want to lose their data.

DTP is based on open standards and APIs, which means that any online service provider can use it to enable data transfer for their users. This allows users to quickly move their data between various platforms, including social media, email, cloud storage, etc.

DTP is an open-source project, meaning anyone can contribute to its development. If you’re interested in getting involved, you can learn more on the DTP website: https://datatransferproject.dev/

GDPR and SCC

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA.

Under the GDPR, there is a concept called the “data protection officer” (DPO), an individual or position responsible for overseeing the organization’s data protection strategy and compliance with the GDPR. The DPO is required for certain types of organizations, such as those that process large amounts of sensitive personal data or engage in regular and systematic monitoring of data subjects on a large scale.

In addition to the DPO, the GDPR also introduces the concept of a “supervisory authority,” which is an independent public authority responsible for ensuring the GDPR is applied and enforced in the member state where it is located.

The GDPR imposes significant fines for non-compliance and gives individuals the right to sue organizations for damages caused by a breach of their personal data. It is important for organizations to understand their obligations under the GDPR and to take steps to ensure compliance.

UPDATED Dec 22th (New SCC)

The new standard contract clauses for GDPR are a set of legally binding requirements that companies must adhere to when transferring personal data to a third party outside of the EEA. The new standard contract clauses include provisions on data protection, data security, data retention, and data rights. They also outline the responsibilities of both the data controller and the data processor, as well as the rights and obligations of individuals whose data is being processed.

The new standard contract clauses are intended to provide a consistent and reliable framework for data protection, ensuring that companies can continue to transfer personal data across borders while still upholding the principles of the GDPR.

How an email is sent:

Emails are sent using the Simple Mail Transfer Protocol (SMTP). When you send an email, your email client (such as Microsoft Outlook or Gmail) sends the email to an SMTP server, which then sends the email to the recipient’s email server. The recipient’s email server then delivers the email to the recipient’s email client (such as Outlook or Gmail).

Here is a simplified overview of the process:

  • You compose and send an email from your email client.
  • Your email client connects to an SMTP server and sends the email to the server.
  • The SMTP server looks up the domain of the recipient’s email address and sends the email to the recipient’s email server.
  • The recipient’s email server receives the email and stores it in the recipient’s mailbox.
  • The recipient’s email client retrieves the email from the mailbox and displays it to the recipient.

This process happens quickly and automatically, so you don’t need to worry about the details. You just need an email client and an internet connection to send and receive emails.

Email Migration – The Complete Guide

Migrating email accounts can take a lot of work. There are many things to consider – user accounts, contacts, data, and more. But with the right email migration service, it can be simple. In this guide, we’ll walk you through everything you need to know about email migration. We’ll cover what they are, how they work, and why they’re important.

By the end of this guide, you’ll be an expert!

What is an Email Migration?

Email migration is a process that allows you to copy your email account from one provider to another without losing important information such as contacts, emails, and more. This can be a complex process, depending on the number of email accounts and the amount of data involved. But with a good email migration service, it’s a breeze!

There are many reasons why you might need to migrate your email account. You may be switching providers or upgrading to a new server. Or you’re consolidating multiple accounts into one. Whatever the reason, an email migration service can help make the process painless.

How Does an Email Migration Service Work?

Email migration services typically copy your data from one server to another. This includes all of your emails, contacts, and more. Some email migration services also offer the ability to migrate your applications and settings. This can be a huge time-saver if you move to a new server or provider.

Most email migration services have a simple interface that anyone can use. Just enter your old and new account information, and the service will take care of the rest. Some providers also offer additional features, like scheduling migrations or creating backups. These additional features can come in handy if you’re migrating multiple accounts or want to ensure that your data is safe during the process.

Why is an Email Migration Service Important?

Email migration services are essential because they make it easy to move your email account from one email provider to another. This can save you time and headaches when switching providers or upgrading servers.

If you’re consolidating multiple accounts into one, an email migration service can save you even more time by migrating your data and settings. Additionally, email migration helps to keep your contacts organized and up-to-date. By migrating your contacts and emails, you can be sure that everyone in your address book has the correct information.

If you are looking for a professional email migration service, look no further than Shuttlecloud. We offer a comprehensive email migration service that will make transitioning to a new server quick and easily.

Contact us today to learn more!

What is an email client?

 

To put it simply, an email client is a piece of software used to access emails found on an email server. An email service such as Gmail or Outlook hosts your emails, and the email client is the way you actually access them. While they all serve the same core purpose, every email client is different, with its own advantages and disadvantages.

What is the best email client?

Receiving and sending emails is something that we do every day, and most people use one of the most popular options. These can be either desktop or app-based such as IOS email and Microsoft Outlook, or web-based such as Gmail, Yahoo, and Outlook

But there are many more options out there! In the last couple of years, there has been an increase in the number of email clients available, some offering exciting new features that have made them very successful.

What email client alternatives are there?

Zoom 

Zoom email was introduced in November 2022 and is still in beta testing. Zoom focuses on offering an all-in-one service without having to use multiple applications while working—reducing the time spent transferring between apps and keeping everything more organized. 

It allows users to connect their Gmail and Microsoft accounts, synchronizing all emails and calendars in one place—all without having to switch apps to make Zoom video calls.

Spark 

Spark claims to be the “smart, focused” email client. It has 14 million users worldwide and was recognized as Editor’s Choice on the Apple app store. Their main feature is a Smart Inbox that prioritizes important emails into their own folder. One special feature spark offers is a gatekeeper that allows you to accept or reject incoming emails based on their sender. Users can also highlight priority senders for easy access to their emails.

Collaboration is another key benefit of Spark—it allows teams to have a shared inbox and drafts can be composed in real-time by several team members. Specific emails and threads can be shared with specific team members, and you can create email templates to be used by the entire team.

Shift 

Shift is a ‘workstation’ service that includes an email client, along with a web browser and other integrations. It seeks to allow you to work entirely from one platform, eliminating the need to switch between different platforms. It can integrate with multiple Gmail and Microsoft accounts as well as Slack, Trello, Evernote or even Spotify. The simple design makes it easy to use and personalize. It even includes a secure password storage service.

eM client 

eM client claims to boost your productivity and break you out of your email routing. It boasts a number of workflow-enhancing tools such as message encryption with PGP encryption, a reply-watcher to notify you of specific replies, automatic message translation, a quick text feature to help you compose emails faster, email snoozing, and more.  It is compatible with Gmail, iCloud, Microsoft 365, SmarterMail, Mailfence, and MDaemon.

Spike 

Transforming email to a workspace is the main focus of Spike, offering features that increase team productivity. It seeks to transform email into a live-chat format, making it more conversational and taking away the clutter of traditional email. Collaborative online notes and tasks allow users to take notes as well as create tasks and to-do lists on the app—allowing easy access for different devices and users. It also offers group chats and a calendar feature. 

Thunderbird

Making email easy is the promise of Thunderbird. The setup is super simple, using a mail account setup wizard, allowing installation without needing to know your STMP, IMAP, or other certificates. Thunderbird offers a fast way to add new contacts to your lists as well as setting contacts into different lists to keep data organized. One key feature is the tab system which allows you to switch between different emails much like you would in a browser—in fact, Thunderbird is created by the Mozilla Foundation, which also created Firefox.

Which email client is the best for me?

Smaller email clients have evolved significantly, adding value to their platforms in the form of new features. They’ve switched their focus to simplicity and productivity, creating some real competition for the bigger clients. When it comes to choosing the best email client for you, you should focus on the specific features they each offer, and decide based on what works best for your workflow!

Email Migration And Email Forwarding: Do You Know The Difference?

Imagine the following scenario: You’ve just graduated from college and have entered the workforce. Finally, it’s time for a real paycheck—congratulations! You’ve also been given a shiny new work email address. Neat, right? But there’s a problem…

You still receive emails you’re interested in to your old college email address, and you want to receive these same emails to your personal email instead. You could keep checking your college email, but no one wants to juggle three inboxes!

What’s the solution? There are two options here—email forwarding and email migration. But what’s the difference?

Email Forwarding

Email forwarding allows you to automatically resend all emails received from one inbox, to another inbox. In our example, you could set up email forwarding on your college email, and then any email you receive will automatically be forwarded to your personal email.

This is simple to set up in most email clients, and is the quickest solution for a temporary fix. You can find instructions for Gmail and Comcast here:

How to set up forwarding in Gmail

How to set up forwarding in Comcast

But why is this not ideal in the long term? Let’s jump back into our example. You’ve been at your new job for a few years now, and your emails from old classmates have all dried up. Nothing else is being forwarded of any value. It’s time to shut it down, but you don’t want to lose all your old love letters and gossip from your golden college years! How can you keep everything? Email migration time!

Email Migration

When the time has come to move from one email address to another permanently, email migration is the way forward. It allows you to transfer all of your emails, including any attachments, from one inbox to another. You also get all your contacts!

Whether your story is just like our example and you need to transfer a single inbox, or you’re a business owner looking to migrate thousands of inboxes, we’ve got a migration solution for you.

I want to migrate a single inbox

ShuttleCloud powers the migration process for the biggest email providers in the world, including Gmail and Comcast. You can migrate from any provider to another, or within the same provider. The steps for each provider will vary, but here are some instructions for the main ones:

Gmail migration instructions

Xfinity for Comcast migration instructions

I need migration services for my business

For large-scale migrations, ShuttleCloud offers two options. The best for you will depend on how you’re looking to offer this migration service to your customers/users.

1. Migration using the ShuttleCloud API

Technical jargon aside, using our API is basically a way for your users to access migration services from within your own platform. You’ll need your engineers to build some framework around this, but it offers you complete flexibility in how everything looks. For example, this is how we offer migration services to Gmail—we do the raw work in the background, and they make it look pretty and offer a seamless experience to their users.

2. Using a Shuttlecloud migration portal

If you want a ready-to-use solution with minimal engineering involvement on your side, a ShuttleCloud hosted portal is the way to go. Our team of engineers and designers will build a portal to your exact specifications, allowing you to offer your users the exact experience you have in mind. As you don’t need a lot of technical work on your side, it’ll free up your engineering team’s valuable time, while still delivering a customized solution. We’ve covered how we’ve designed and built these portals in detail here.

Which solution is best for me?

Whether you’re migrating your old college inbox, or need a powerful portal to move thousands of inboxes daily, Shuttlecloud is here to help. We’re here anytime to discuss your needs and find the best solution for you and your users—get in touch with us here to learn more!

What do we know about email?

At ShuttleCloud most of us are email geeks. We live and breathe it. We’ve migrated a bucket load of them for starters (over 50 trillion!). Life would be much different if Ray Tomlinson hadn’t invented them 50 odd years ago.

Ray Tomlinson, Inventor of electronic mail

Here’s some more facts about our electronic companion. Let us know if we’ve missed any. We’d love to hear more!

  • The first email address was tomlinson@bbn-tenexa
  • The first free email providers were  AOL, Hotmail, and Yahoo (and they are now still in the top 10)
  • In 1991 the email reached space by sending its first email by the STS-43 Atlantis crew
  • In 2021, 319.6  billion emails were sent per day
  • There are over 5.5 billion email accounts around the world
  • The average person opens their inbox about 15 times per day
  • The estimated amount of emails sent in a work environment is 100 per day 
  • Each second there 3.1 million emails are sent 
  • Gmail is the largest email provider with more than 1 billion accounts 

Who knows how email will evolve and where it will take us!? But it’ll surely be a big part of our lives for years to come. We hope!

Partnership agreement StartMail and ShuttleCloud

ShuttleCloud and StartMail have agreed to partner to provide users with a simple way to migrate email and contacts onto the StartMail interface. Users’ email data is ready in their new inbox in just a few clicks allowing for a quick and smooth onboarding experience.

StartMail migration portal powered by ShuttleCloud

StartMail Is a private email provider you can trust – Built by the founders of Startpage – the world’s most private search engine. StartMail is on a mission to empower people to take back their online privacy. To learn about StartMail, visit: https://www.startmail.com/en/about-us/

ShuttleCloud Is a software platform that powers consumer email migration and address book import for some of the biggest technology companies in the world, including Google, Yahoo, and Comcast. ShuttleCloud’s APIs and platforms are used by hundreds of thousands of people each month.

Robert Beens, CEO of StartMail:

“The online world is increasingly turning to privacy-respecting e-mail providers, but no-one wants to start from scratch. Migrating your old email and contacts is an essential step. The genius people of ShuttleCloud have turned this into a super-easy experience, facilitating freedom of choice, and unlocking the chains of legacy Big Tech companies.”

Angel Mendoza, CEO of ShuttleCloud:

“As more email users trend towards confidentiality and security-focused email providers, we are proud to have the trust of StartMail to onboard customer data to one of the world’s leading and longest-running companies in their field. We are thrilled to play a role in their users taking back their online privacy.”