To be honest, we tend to focus more on the marketing side of growth, and less on the other half – analytics. We can plan and execute dozens of campaigns but we won’t learn anything from that work if we’re not ready to track our results accurately. Ultimately, this means that our decisions can potentially be very wrong.
Posts in "Growth"
Clients Are More Than Paychecks
A former prospect that went with a ShuttleCloud competitor recently reached out to express their disappointment with that service. Continue reading
Cool Tool – WriteThat.name
We use a myriad of tools to run our company, and there are a ton of available options for nearly every business process.
This week we sat down with Brad Patterson, Community Manager for WriteThat.name, to discuss how their tool helps keep important client contacts in sync. Continue reading
Leveraging Customer Service for Sales
We take a different approach to customer service.
Instead of treating support like an expense, we find value in offering premium customer service before the sales cycle begins.