Posts in "Email meter"

Email Meter: ShuttleCloud also offers email analytics

Today I’d like to introduce you to another part of ShuttleCloud: Email Meter. As experts in both email and data, we know the value that email statistics hold. Knowing your email volume, response times or top interactions can tell you so much about your business or personal productivity, especially if most of your work passes through your inbox.

How does Email Meter work? 

By connecting to your inbox, Email Meter gives you a wide range of metrics and insights. The dashboard includes charts and other visualizations to help you easily interpret your data. These insights are generated using the email headers, which includes the email sender, recipients, sent/receipt time, date, and other information. Email Meter cannot access any information beyond these headers such as the actual text body of the email or any attachments, giving you complete security.

Email Meter is perfect for different use cases:

Individuals 

For single users, Email Meter is perfect for analyzing their personal productivity and workload. It helps you to understand your inbox, so you can organize it better and concentrate on the emails that are actually important. The free version can be instantly set up, simply by logging in here. This gives you monthly and weekly reports with a full dashboard of metrics. There is a Pro version which adds filtering, 2 years of historical data, and raw data exports.

Teams 

For teams of 2-20, Email Meter Teams provides a full team dashboard. You can see all of your team members from one dashboard, or generate full reports for any specific team member (or combination of team members. It’s great for understanding who in your team is dealing with the most workload, responding slowly, or not communicating as much as they should. You can set up your team quickly and easily here.

Enterprises 

For larger teams with more advanced needs, Email Meter Enterprise is the best solution. With fully customizable dashboards, you’re able to expand beyond the metrics offered by Pro and Teams. Track thread length to understand your team’s efficiency in solving problems, monitor specific SLAs to track response time expectations, or have entirely new metrics created just for you. As an Enterprise customer, you’ll also receive a personalized onboarding experience and a dedicated Customer Success manager.

Email Meter Pricing 

  • Free: Individual metrics on a monthly and weekly basis are completely free, and will be forever. A free 7-day trial of Pro and Teams is included when you sign up.
  • Pro: 15$/month yearly payment ($180) or $19/month. Unlocks filtering, 2 years of past data and other advanced features.
  • Teams: 15$/user/month yearly ($180) or $19/user/month. An extension of Pro, adds the ability to see your whole team from a central dashboard, and generate full reports for any combination of team members.
  • Enterprise: Pricing dependent on needs. Unlocks the most powerful features, generally recommended for teams of 15+ members. Completely custom dashboards and metrics can be created for you upon request.

If this sounds like something you or your team could benefit from, you can sign up for free here. If you’d like a full demo to explore which solution is the best fit for your business, you can request a demo here.