Posts tagged "email providers"

19 Ideas to Improve User Onboarding in Webmail Services

More active users—this is the goal. However, we forget that before they can run, the users have to learn to crawl. The first step towards getting more active users is to figure out the users’ first interactions with the service.

Billions of Users… But a Lot to Improve

In spite of email’s status as one of the most popular online services and a mature product in terms of user interface and features, email providers have a lot to improve on in terms of user onboarding. So what are the key factors in a user onboarding process for an email service? What are the best practices if we want to improve the user experience?

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Customer Stories | Google Contacts

Google Contacts Leverages ShuttleCloud to Power Onboarding for Millions of Users

Contacts is Google’s primary online address book manager. It’s available as a standalone service, within Gmail (Google’s free email service), and as a part of Google’s business-oriented suite of web apps, Google Apps for Work.

The Contacts team wanted a process that would help onboard new users by importing contacts seamlessly from their previous webmail providers.

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19 Elements that Must Be Present in a Webmail Service User Onboarding

More active users—this is the goal. However, we forget that before they can run, the users have to learn to crawl. The first step towards getting more active users is to figure out the users’ first interactions with the service.

Billions of Users… But a Lot to Improve

In spite of email’s status as one of the most popular online services and a mature product in terms of user interface and features, email providers have a lot to improve on in terms of user onboarding. So what are the key factors in a user onboarding process for an email service? What are the best practices if we want to improve the user experience?

Continue reading

The Most Popular Email Providers in the U.S.A.

Gmail (Google), 1 billion active monthly users worldwide. Outlook (Microsoft), more than 400 million active users worldwide. Yahoo Mail (recently acquired by Verizon), 225 million active monthly users. These are the numbers of the top email providers vying for a marketplace of 2.6 billion global users, according to Radicati Group’s independent analysis.

But, what will we found if we pay attention just on the U.S. market? The U.S. is a market where 85% of all people use the internet and over 246 million are monthly email users (meaning they send at least one email per month).

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