Posts tagged "Email"

How to migrate emails from Outlook into G Suite or Gmail using the ShuttleCloud Migration Tool

How to migrate emails from Outlook using the ShuttleCloud Migration Tool

The first step to migrate your emails from your Outlook account is to either launch the app previously installed in your G Suite domain (see the following help article for details on how to launch the app) or by visiting: https://gsuite.shuttlecloud.com.

You will then be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from your Outlook account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even a Gmail account.

In Step 1 you will be selecting the Supported Providers option and typing in the email address and password information of your Outlook account.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.

How to migrate emails from Yahoo into G Suite or Gmail using the ShuttleCloud Migration Tool

How to migrate emails from Yahoo using the ShuttleCloud Migration Tool

The first step to migrate your emails from Yahoo is to either launch the app previously installed in your G Suite domain (see the following help article for details on how to launch the app) or by visiting: https://gsuite.shuttlecloud.com.

You will then be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from your Yahoo email account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even a personal Gmail account.

In Step 1 you will be selecting the Supported Providers option and typing in the email address and password information of your Yahoo account.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.

Migrate Email from G Suite to G Suite

Migrating emails from one G Suite account to another made easy!

First, install the ShuttleCloud Migration Tool in your G Suite domain: https://support.shuttlecloud.com/article/362-how-to-install-the-shuttlecloud-migration-app

Second, visit https://gsuite.shuttlecloud.com. Follow the easy on-screen steps, and you will be up and running in no time. In  Step 1 select Supported Providers and input your old G Suite email information.

Here’s a screenshot of your finalized steps:

***NOTE*** G Suite Admins can use our service to archive email from a suspended, inactive, or ex-employee G Suite account into a backup G Suite email address or a consumer @gmail.com email address. (https://blog.shuttlecloud.com/archiving-suspended-inactive-or-ex-employee-g-suite-accounts-using-shuttlecloud/)

Hopefully, this article has been helpful to you, but don’t feel shy if you need a little more guidance. Reach us at support@shuttlecloud.com.

Email providers supported by ShuttleCloud

One of ShuttleCloud API’s differential values is the large number of supported email providers. Currently, our platform supports email and contacts migrations from 247 email providers.

Thanks to that, our customers can help their users import email and contacts easily, reducing the friction users face when they switch to a new provider.

This is the complete list of email providers supported by ShuttleCloud (updated on 28.02.2017):

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Customer Stories | Gmail

Gmail Enhances the Onboarding of 1+ Billion Users Thanks to ShuttleCloud’s Migration Solution

Gmail is Google’s free ad-supported email service. With more than 1 billion active users, Gmail is the biggest free email provider in the world. Moreover, it is very popular among companies, with 60% of mid-sized US companies and 92% of startups choosing Gmail as their business email provider.

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Customer Stories | Comcast

Comcast Enhances New Users’ Onboarding with ShuttleCloud

Comcast, the leading American mass media company, is one of the largest broadcasting and cable providers in the world. Through the XFINITY Connect web portal, Comcast provides email and voicemail access to its high-speed internet/voice customers.

The Comcast XFINITY team wanted a solution that would improve new users’ onboarding by seamlessly importing emails and contacts from their previous webmail providers.

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Email, a consumer service and a business necessity

The way I first perceived email was, it was something my parents did for work.” These words are from a 21 year old senior interviewed by the Wall Street Journal for an article on the perception of email amongst  younger generations.

Our first reaction when we started reading was that it was going to be yet another article forecasting email’s imminent demise. But in reality, it’s clear that insights like these actually help us understand that there still is a future for email as a communication tool.

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Customer Stories | Google Contacts

Google Contacts Leverages ShuttleCloud to Power Onboarding for Millions of Users

Contacts is Google’s primary online address book manager. It’s available as a standalone service, within Gmail (Google’s free email service), and as a part of Google’s business-oriented suite of web apps, Google Apps for Work.

The Contacts team wanted a process that would help onboard new users by importing contacts seamlessly from their previous webmail providers.

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19 Elements that Must Be Present in a Webmail Service User Onboarding

More active users—this is the goal. However, we forget that before they can run, the users have to learn to crawl. The first step towards getting more active users is to figure out the users’ first interactions with the service.

Billions of Users… But a Lot to Improve

In spite of email’s status as one of the most popular online services and a mature product in terms of user interface and features, email providers have a lot to improve on in terms of user onboarding. So what are the key factors in a user onboarding process for an email service? What are the best practices if we want to improve the user experience?

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The Most Popular Email Providers in the U.S.A.

Gmail (Google), 1 billion active monthly users worldwide. Outlook (Microsoft), more than 400 million active users worldwide. Yahoo Mail (recently acquired by Verizon), 225 million active monthly users. These are the numbers of the top email providers vying for a marketplace of 2.6 billion global users, according to Radicati Group’s independent analysis.

But, what will we found if we pay attention just on the U.S. market? The U.S. is a market where 85% of all people use the internet and over 246 million are monthly email users (meaning they send at least one email per month).

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