Posts tagged "migration"

Email Migration – The Complete Guide

Migrating email accounts can take a lot of work. There are many things to consider – user accounts, contacts, data, and more. But with the right email migration service, it can be simple. In this guide, we’ll walk you through everything you need to know about email migration. We’ll cover what they are, how they work, and why they’re important.

What is an Email Migration?

Email migration is a process that allows you to copy your email account from one provider to another without losing important information such as contacts, emails, and more. This can be a complex process, depending on the number of email accounts and the amount of data involved. But with a good email migration service, it’s a breeze!

There are many reasons why you might need to migrate your email account. You may be switching providers or upgrading to a new server. Or you’re consolidating multiple accounts into one. Whatever the reason, an email migration service can help make the process painless.

How Does an Email Migration Service Work?

Email migration services typically copy your data from one server to another. This includes all of your emails, contacts, and more. Some email migration services also offer the ability to migrate your applications and settings. This can be a huge time-saver if you move to a new server or provider.

Most email migration services have a simple interface that anyone can use. Just enter your old and new account information, and the service will take care of the rest. Some providers also offer additional features, like scheduling migrations or creating backups. These additional features can come in handy if you’re migrating multiple accounts or want to ensure that your data is safe during the process.

Why is an Email Migration Service Important?

Email migration services are essential because they make it easy to move your email account from one email provider to another. This can save you time and headaches when switching providers or upgrading servers.

If you’re consolidating multiple accounts into one, an email migration service can save you even more time by migrating your data and settings. Additionally, email migration helps to keep your contacts organized and up-to-date. By migrating your contacts and emails, you can be sure that everyone in your address book has the correct information.

If you are looking for a professional email migration service, look no further than Shuttlecloud. We offer a comprehensive email migration service that will make transitioning to a new server quick and easily.

Contact us today to learn more!

Email Migration And Email Forwarding: Do You Know The Difference?

Imagine the following scenario: You’ve just graduated from college and have entered the workforce. Finally, it’s time for a real paycheck—congratulations! You’ve also been given a shiny new work email address. Neat, right? But there’s a problem…

You still receive emails you’re interested in to your old college email address, and you want to receive these same emails to your personal email instead. You could keep checking your college email, but no one wants to juggle three inboxes!

What’s the solution? There are two options here—email forwarding and email migration. But what’s the difference?

Email Forwarding

Email forwarding allows you to automatically resend all emails received from one inbox, to another inbox. In our example, you could set up email forwarding on your college email, and then any email you receive will automatically be forwarded to your personal email.

This is simple to set up in most email clients, and is the quickest solution for a temporary fix. You can find instructions for Gmail and Comcast here:

How to set up forwarding in Gmail

How to set up forwarding in Comcast

But why is this not ideal in the long term? Let’s jump back into our example. You’ve been at your new job for a few years now, and your emails from old classmates have all dried up. Nothing else is being forwarded of any value. It’s time to shut it down, but you don’t want to lose all your old love letters and gossip from your golden college years! How can you keep everything? Email migration time!

Email Migration

When the time has come to move from one email address to another permanently, email migration is the way forward. It allows you to transfer all of your emails, including any attachments, from one inbox to another. You also get all your contacts!

Whether your story is just like our example and you need to transfer a single inbox, or you’re a business owner looking to migrate thousands of inboxes, we’ve got a migration solution for you.

I want to migrate a single inbox

ShuttleCloud powers the migration process for the biggest email providers in the world, including Gmail and Comcast. You can migrate from any provider to another, or within the same provider. The steps for each provider will vary, but here are some instructions for the main ones:

Gmail migration instructions

Xfinity for Comcast migration instructions

I need migration services for my business

For large-scale migrations, ShuttleCloud offers two options. The best for you will depend on how you’re looking to offer this migration service to your customers/users.

1. Migration using the ShuttleCloud API

Technical jargon aside, using our API is basically a way for your users to access migration services from within your own platform. You’ll need your engineers to build some framework around this, but it offers you complete flexibility in how everything looks. For example, this is how we offer migration services to Gmail—we do the raw work in the background, and they make it look pretty and offer a seamless experience to their users.

2. Using a Shuttlecloud migration portal

If you want a ready-to-use solution with minimal engineering involvement on your side, a ShuttleCloud hosted portal is the way to go. Our team of engineers and designers will build a portal to your exact specifications, allowing you to offer your users the exact experience you have in mind. As you don’t need a lot of technical work on your side, it’ll free up your engineering team’s valuable time, while still delivering a customized solution. We’ve covered how we’ve designed and built these portals in detail here.

Which solution is best for me?

Whether you’re migrating your old college inbox, or need a powerful portal to move thousands of inboxes daily, Shuttlecloud is here to help. We’re here anytime to discuss your needs and find the best solution for you and your users—get in touch with us here to learn more!

Partnership agreement StartMail and ShuttleCloud

ShuttleCloud and StartMail have agreed to partner to provide users with a simple way to migrate email and contacts onto the StartMail interface. Users’ email data is ready in their new inbox in just a few clicks allowing for a quick and smooth onboarding experience.

StartMail migration portal powered by ShuttleCloud

StartMail Is a private email provider you can trust – Built by the founders of Startpage – the world’s most private search engine. StartMail is on a mission to empower people to take back their online privacy. To learn about StartMail, visit: https://www.startmail.com/en/about-us/

ShuttleCloud Is a software platform that powers consumer email migration and address book import for some of the biggest technology companies in the world, including Google, Yahoo, and Comcast. ShuttleCloud’s APIs and platforms are used by hundreds of thousands of people each month.

Robert Beens, CEO of StartMail:

“The online world is increasingly turning to privacy-respecting e-mail providers, but no-one wants to start from scratch. Migrating your old email and contacts is an essential step. The genius people of ShuttleCloud have turned this into a super-easy experience, facilitating freedom of choice, and unlocking the chains of legacy Big Tech companies.”

Angel Mendoza, CEO of ShuttleCloud:

“As more email users trend towards confidentiality and security-focused email providers, we are proud to have the trust of StartMail to onboard customer data to one of the world’s leading and longest-running companies in their field. We are thrilled to play a role in their users taking back their online privacy.”

The design behind ShuttleCloud’s migration portals

We are proud of our portals. They allow the end-user to migrate their emails and contacts from one provider to another quickly and efficiently.

On the outside they seem simple and pain-free. And Ultimately, that’s our goal. But there’s a lot of work that goes on behind the scenes to make this possible.

Why do we need a migration portal?

ShuttleCloud works with the world’s biggest email providers. Our migration platform makes it possible to migrate 30 million emails and more than 3 million contacts each day.

It works by integrating our clients’ technology with their user interface, However, integrations are long and tedious, they require customization and massive workforce from engineering.

So, our goal was to design a migration portal that would allow adaptation to each client’s aesthetic brand guidelines avoiding customization, as well as maintaining a controlled user journey.

We also wanted to create a straightforward prototype that would help our prospective leads understand how to use our tool.

Low fidelity wireframes

Before setting any design decisions in stone, we tested the portal’s flow through wireframes. After reiterating a few times, we delivered two versions that were ready for early usability testing.

Here we were testing the user experience with Ryan, who had never seen the portal before.

Analytics data

​Qualitative research, i.e. usability testing sessions, allowed us to identify potential usability issues early, which made it quick to fix them before a single line of code was written. 

High fidelity wireframes

After validating our design assumptions, it was time to proceed with the high fidelity wireframes and refine and polish the designs until their completion. This process involved both designing for mobile and desktop devices.

The ​​​Design system

We first created a design system with ShuttleCloud branding: components, palette color, font, buttons, etc. Then, we went through a thorough examination of font readability and color contrast. Finally, we delivered a coding-ready design that standardizes the graphical interface of the service. It was documented in a User Interface style guide.

Design Versatility

To achieve design versatility we created a design guide of easily modifiable components and styles. This system allowed experimenting with color schemes, typography, and styles to see what looked best. Making changes to the design was fast and efficient. But most importantly, it helped us quickly adapt to a different brand aesthetic, so that we could reach new leads with a migration portal that was ready to implement.

If you would like to put our portal to the test, get in touch and we’ll be happy to help.

Why does email migration matter? Part 2.

A while ago, I wrote a blog post with tips for hosting and domain providers, where I also spoke about the importance of email migration for SMB’s (you can read it here), but what about your average Joe (i.e me). Why does email migration matter to them?

 Let’s look at some features that are empowered by email migration from the get-go:

  • Autocomplete – You know that magical moment when you start typing someone’s initials and the interface automatically suggests the correct email address? For this to work, you will need your contacts and emails from your previous provider.
  • Search – Do you remember the IMEI number of the phone you bought a few years ago and lost yesterday? I don’t. A simple search will allow me to find a pdf receipt that I can use for my insurance claim.

Value of sentiment

Nowadays, we all have smartphones, and most of our photos are backed up on computers or in some kind of cloud storage, but what about a time before smartphones were a thing? 

I have a friend who had a professional camera, and many years ago, took a picture of our group when we were hitchhiking somewhere in Estonia.

How did my friend share this photo with me? That’s right – by using email. Most of us didn’t think about long term use when we created our first email accounts. (I don’t use that email anymore because my handle was something ridiculous)

I have a thousand photos from the past in my emails. Despite closing that email account, I still have access to content because I was able to migrate my email into the account I use now. 

Continuing on the same subject…  How many SMS have you saved from the past? I have saved precisely 0. I also have changed numerous phones and numbers

My grandma passed away a few years ago. She had just turned 81, still working out of passion. She didn’t have a smartphone but was an avid email user, and her last email to me was congratulating me on my birthday. 

(Email is in Latvian ? )

I don’t think I have to explain how important this email is to me. I was able to import this email into my current Gmail account using the ShuttleCloud migration tool, long before I was working here.

Conclusion: 

The benefits of email migration go far beyond saving support time or improving the onboarding experience for business and public email users. However, it’s up to your email provider to choose to provide an easy way to import emails from your previous provider. Changing email providers doesn’t mean losing your valuable history.

How to migrate your email from REDIFF to GMAIL

If you are interested in migrating from GMX to GMAIL here is a video explaining the process

Screen demo of email and contact migration from Rediff to Gmail

Sign in to your Gmail Account and once you are inside your inbox click on the gear icon located on the top right corner, then you have to click on see all settings followed by the accounts and import tab and click on import mail and contacts.

Image gmail settings

A pop up window will appear in which it will ask you to enter your email account and password. Select what information you will like to import and close this window as the import process will begin. You will receive a confirmation notification on your inbox when its done. Locating your imported emails is easy, just search on the folders on the left corner under your Rediff email.

How to migrate your email from MAIL.RU to GMAIL

If you are interested in migrating from Mail.ru to GMAIL here is a video explaining the process

Screen demo of email and contact migration from Mail.ru to Gmail

Sign in to your Gmail Account and once you are inside your inbox click on the gear icon located on the top right corner, then you have to click on see all settings followed by the accounts and import tab and click on import mail and contacts.

Image gmail settings

A pop up window will appear in which it will ask you to enter your email account and password. Select what information you will like to import and close this window as the import process will begin. You will receive a confirmation notification on your inbox when its done. Locating your imported emails is easy, just search on the folders on the left corner under your Mail.ru email.

Three user scenarios for easy email migration into G Suite

If you are interested in using our G Suite email migration tool, there are three primary use cases for your consideration:

  • End-user driven (online)
  1. Firstly, create all the user accounts within your new G Suite domain. Follow the steps located here for bulk or individual user creation.
  2. Go to the Marketplace website and install our tool following this link.
  3. Click on “Domain install” to allow your users to migrate their email by themselves.
  4. Send them an email including these steps on how to begin migrating. Your users will be able to migrate their email by themselves at https://gsuite.shuttlecloud.com
  • Admin-driven (online)

As a G Suite Admin, you can migrate all the email accounts of your organization by yourself. You have to follow similar steps to the ones detailed above:

  1. Once you create all the user accounts within your new domain, go the Marketplace website and install our tool following this link.
  2. Then, click on “Domain install.”
  3. After launching the app, you will be taken directly to https://gsuite.shuttlecloud.com. From here, as an administrator, you will be able to migrate messages from the old email accounts into the new user accounts one by one.
  • Admin-driven (offline)

You can provide us with a CSV, and we will load all those migrations for you. You will have to follow the steps below:

  1. Write to project@shuttlecloud.com asking for our bulk migration option, and we will provide you with the cost, instructions and a template for the CSV.
    • (The template requires the old user email address, old user password, and mapping from old email to the new G Suite email address).
  2. Create all the user accounts within your new domain. Follow the steps located here for bulk or individual user creation.
  3. Go to the Marketplace website and install our tool following this link. Then, click on “Domain install.”
  4. Provide the CSV template filled-in to your ShuttleCloud customer representative.
  5. We will begin your email migration. As soon as the migrations are complete, we will let you know.

How to migrate emails from Office 365 into G Suite or Gmail using the ShuttleCloud Migration Tool

How to migrate emails from Office 365 using the ShuttleCloud Migration Tool

The first step to migrate your emails from Office 365 is to either launch the app previously installed in your G Suite domain (see the following help article for details on how to launch the app) or by visiting: https://gsuite.shuttlecloud.com.

You will then be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from your Office 365 account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even another Gmail account.

In Step 1 you will be selecting the More/IMAP option where you will be asked to type the IMAP server and your Office 365 account details. In the IMAP server type: imaps://imap.outlook.com and then the email address and password of your account.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.

How to migrate emails from Gmail into G Suite using the ShuttleCloud Migration Tool

How to migrate emails from Gmail using the ShuttleCloud Migration Tool

The first step to migrate your emails from Gmail is to either launch the app previously installed in your G Suite domain (see the following help article for details on how to launch the app) or by visiting: https://gsuite.shuttlecloud.com.

You will then be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from your Gmail account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even another Gmail account.

In Step 1 you will be selecting the Supported Providers option and typing in the email address and password information of your Gmail account.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.