Posts tagged "ShuttleCloud"

What are MX Records?

MX (Mail Exchange) records are a type of DNS (Domain Name System) record that are used to specify the servers that handle email messages for a particular domain. They are used to route email messages to the correct mail servers and are a crucial part of how email works on the internet.

Here’s how MX records work:

When someone sends an email to an address at a particular domain, the sending mail server looks up the MX records for that domain to find out which server is responsible for handling email for that domain.

The sending mail server then connects to the server specified in the MX record and delivers the email to it.

The server specified in the MX record is responsible for delivering the email to the correct mailbox for the recipient.

MX records are usually stored in the DNS records for a domain and are managed by the domain’s administrator. It is important to have correct and up-to-date MX records for a domain, as this ensures that email sent to addresses at that domain will be delivered correctly.

Partnership agreement StartMail and ShuttleCloud

ShuttleCloud and StartMail have agreed to partner to provide users with a simple way to migrate email and contacts onto the StartMail interface. Users’ email data is ready in their new inbox in just a few clicks allowing for a quick and smooth onboarding experience.

StartMail migration portal powered by ShuttleCloud

StartMail Is a private email provider you can trust – Built by the founders of Startpage – the world’s most private search engine. StartMail is on a mission to empower people to take back their online privacy. To learn about StartMail, visit: https://www.startmail.com/en/about-us/

ShuttleCloud Is a software platform that powers consumer email migration and address book import for some of the biggest technology companies in the world, including Google, Yahoo, and Comcast. ShuttleCloud’s APIs and platforms are used by hundreds of thousands of people each month.

Robert Beens, CEO of StartMail:

“The online world is increasingly turning to privacy-respecting e-mail providers, but no-one wants to start from scratch. Migrating your old email and contacts is an essential step. The genius people of ShuttleCloud have turned this into a super-easy experience, facilitating freedom of choice, and unlocking the chains of legacy Big Tech companies.”

Angel Mendoza, CEO of ShuttleCloud:

“As more email users trend towards confidentiality and security-focused email providers, we are proud to have the trust of StartMail to onboard customer data to one of the world’s leading and longest-running companies in their field. We are thrilled to play a role in their users taking back their online privacy.”

What Makes Us Unique?

We’re a team of around 35 people working together to migrate emails and contacts in the most efficient ways to fit with our clients’ needs.

Email migration is our thing. It’s the reason why ShuttleCloud exists. And we’re proud to have these 4 attributes. The reasons people stand by us:

1. Know How

ShuttleCloud was born in 2011 and since then we’ve been growing and gathering the know-how that makes our company successful. Moving one inbox is easy – moving tens of thousands every day is complex. We just transferred our 50 trillionth email 🙂 Hooray!

2. Trust

We are verified yearly by Google, with a rigorous audit conducted by a third party. We are also ISO 27001 certified, and have developed an ISMS adequate to SOC 2 Type 2 standards. By having these reviews yearly, we assure security and stability on all our processes.

3. Best in world consumer email migrations

Google, Yahoo, Comcast, Time-Warner Cable, One.com, Harvard and many of the biggest email companies in the world have used our products for over a decade.

4. Volume

Our platform migrates 30 million emails and 3 million contacts on average per day. There is no substitute for working with this type of volume across a decade.

This is the magic sauce, what makes us—>ShuttleCloud.

Welcome to ShuttleCloud

We believe an office isn’t just an area to work. It’s a place to learn, teach and share ideas. At times it’s a restaurant and at times it’s somewhere to play games (once the work is done 😉). We even launched a rocket and turned the place into a film studio.

Game night

The most popular spot is the outside Patio where we have mastered the art of BBQing. And inside we’ve had many ‘Gather Ups’ and social events; including wine and coffee tasting.

As you’ll see in this ‘Office Tour’ Bytes episode. We have lots of space to do stuff. We’ve shared many great memories in this ‘building’. We’re always proud to show people around. And dogs love it here too!

Dogs in the ShuttleCloud Office

ShuttleCloud is a community of amazing people. We love to spend time together and have fun. Maybe you can join us one day!

Enjoy the tour!

The Day We Launched a Rocket in the Workplace

Sometimes your job will challenge you, it’ll make you go above and beyond what’s expected of you, to do things you didn’t sign up to do. Galaxies from your original role description. 

But these are the things that are going to make you a more experienced person and shuttle you towards the unknown.

If you think we just migrate Emails here, then think again.

We also send rockets into the sky. Well, higher than the office and in a more environmentally friendly way than the common exploration. It just takes teamwork, water, air and a bit of manpower…

It started with an idea (as most things do). To connect with our potential clients in a different way than an ordinary email. 

To cut a very long story short, we decided to send rockets to a specially selected group of people who we thought would benefit from our email migration tool.

But before you send a rocket by mail to someone, there are a series of safety checks and tests which need to be applied.

You should know that we take our work very seriously and this perfectly measured experiment was essential in the progression of our careers, but sometimes you just need to get away from the desk and have some fun!

With that said, Rocket Science isn’t easy and things don’t always work the first time you try. But after some true team perseverance (see what I did there), we had success with the third attempt!:

The first one needed someone with a science degree to assemble it. None of us have one of those.

With the second attempt we managed to get it off the ground! A staggering 50cm.

And the third one. Well watch the video to find out…

Jeff Bezos, eat your heart out! I’m just waiting for my offer from NASA.

How Cyber Planking helps unite ShuttleCloud during the quarantine!

How the best work-from-home tool can be attempting to be human!

March 26th, 2020

We’re all here; it is unavoidable. Current world events have most of us and our teams working from home. There are millions of articles on how to be productive remotely, how to set up your home office, and what are the best tools to use.

What I find missing are articles on how to keep your culture going, how to stay “human” and not become virtual avatars. How to keep the unique identifiers that make our teams special and make us bond at the workplace.

One of ShuttleCloud’s core values is“we are in the trenches, together,”we are a team that helps each other out. Don’t get me wrong; you can still do this remotely. I know remote companies that do this every day.

However, how do you adapt if this is your new reality? In a team full of camaraderie, high fives, and jokes, what can we do?

Spoiler: I don’t have a definite answer, but I have cyber planking:

Our founder Eduardo, taking on the challenge

Yes, every day at 12:33 pm, the ShuttleCloud team unites, we put our laptops down, see our faces in a non-meeting environment, make a joke or two, and then we plank:

Rafa having a great laugh!

What’s been even better are people who are not planking joining in. Why? I guess it’s because we are in the trenches together.

Tomas uses his baby as a weight

All you need is the following:

  • Your favorite video conference software
  • A designated timer (they do not get to plank ?)
  • And once somebody falls, have them shout out their name.

And of course, make it into a challenge:

Competition makes everything better, we compete individually and by tiers

Recap on Slack included:

Carlos does a great job as our timekeeper

In the spirit of competition, our team average is 2:52, with a median of 2:46. I want to call out our friends at SheetGo & MarketGoo (fully-remote team, not sure about fit) and get their times.

I would also like to remind leaders not solely to focus on productivity tools in these coming months but also to keep in mind the well being of your teams. Let your culture and values guide you.

So stay safe, keep productive, and be “human” as best you can.

Our team just can’t beat Uma’s (Ryan’s dog) time:

Ryan's dog Uma is our plank champion!

The Global Email Market

The email market keeps growing at a steady pace and will reach nearly 5 billion users by 2024.

It was in October of 2018 that Gmail announced it had reached 1.5 billion active accounts: https://twitter.com/gmail/status/1055806807174725633

The worldwide email user market also follows suit. According to the Radicati Group, email is expected to grow to 4.4 billion unique users by 2024. 

Email accounts are also expected to reach 1.86 accounts per person. I, for one, already have five (two business and three personal).

Angel Mendoza

Vice President

19 Ideas to Improve User Onboarding in Webmail Services

More active users—this is the goal. However, we forget that before they can run, the users have to learn to crawl. The first step towards getting more active users is to figure out the users’ first interactions with the service.

Billions of Users… But a Lot to Improve

In spite of email’s status as one of the most popular online services and a mature product in terms of user interface and features, email providers have a lot to improve on in terms of user onboarding. So what are the key factors in a user onboarding process for an email service? What are the best practices if we want to improve the user experience?

Continue reading

Three user scenarios for easy email migration into G Suite

If you are interested in using our G Suite email migration tool, there are three primary use cases for your consideration:

  • End-user driven (online)
  1. Firstly, create all the user accounts within your new G Suite domain. Follow the steps located here for bulk or individual user creation.
  2. Go to the Marketplace website and install our tool following this link.
  3. Click on “Domain install” to allow your users to migrate their email by themselves.
  4. Send them an email including these steps on how to begin migrating. Your users will be able to migrate their email by themselves at https://gsuite.shuttlecloud.com
  • Admin-driven (online)

As a G Suite Admin, you can migrate all the email accounts of your organization by yourself. You have to follow similar steps to the ones detailed above:

  1. Once you create all the user accounts within your new domain, go the Marketplace website and install our tool following this link.
  2. Then, click on “Domain install.”
  3. After launching the app, you will be taken directly to https://gsuite.shuttlecloud.com. From here, as an administrator, you will be able to migrate messages from the old email accounts into the new user accounts one by one.
  • Admin-driven (offline)

You can provide us with a CSV, and we will load all those migrations for you. You will have to follow the steps below:

  1. Write to project@shuttlecloud.com asking for our bulk migration option, and we will provide you with the cost, instructions and a template for the CSV.
    • (The template requires the old user email address, old user password, and mapping from old email to the new G Suite email address).
  2. Create all the user accounts within your new domain. Follow the steps located here for bulk or individual user creation.
  3. Go to the Marketplace website and install our tool following this link. Then, click on “Domain install.”
  4. Provide the CSV template filled-in to your ShuttleCloud customer representative.
  5. We will begin your email migration. As soon as the migrations are complete, we will let you know.

How to migrate emails from Office 365 into G Suite or Gmail using the ShuttleCloud Migration Tool

How to migrate emails from Office 365 using the ShuttleCloud Migration Tool

The first step to migrate your emails from Office 365 is to either launch the app previously installed in your G Suite domain (see the following help article for details on how to launch the app) or by visiting: https://gsuite.shuttlecloud.com.

You will then be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from your Office 365 account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even another Gmail account.

In Step 1 you will be selecting the More/IMAP option where you will be asked to type the IMAP server and your Office 365 account details. In the IMAP server type: imaps://imap.outlook.com and then the email address and password of your account.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.