Connecting with partners and clients through Slack

Slack has just undergone a rebrand of one of their cooler features. Slack Connect is the new craze; you’ll probably see it in your Slack dashboard if you’re an admin. 

I. Context:

  • Slack Connect is an all-encompassing term to describe ways you can communicate with another Workspace/organization.
    • Slack had these features before; however, they’ve given them a brand new coat of paint.

There are two main ways to connect with external organizations:

  1. Adding them as single-channel guest 
  • Great if the member might be a student, contractor or does not have a paid Slack plan.
    • Only workspace admins or owners can invite or manage guest accounts
  • Requires the guest to log in to the host Workspace
  • Only the host organization has access to the communication and files when the guest account expires
  1. Setting up a Shared Channel
  • Requires both organizations to be on a paid plan
    • Requires the admin on both organizations to approve the channel
      • I’ve had an easier time with the first approach (Adding each member as a guest). It allows large organizations to avoid lengthy internal procedures and get collaborating with their team in literally seconds.
  • People from other companies can collaborate in the chat right away from their Slack Workspace, where they spend most of their time. 
  • Each company keeps a record of the communication and files after the channel is disconnected.

II: Let’s build rapport

No matter which of the two options mentioned above you select, Slack will provide one key over email. Rapport is easy to build via a messaging platform. 

  • Jokes, Superbowl commentary, and the general “how was your weekend” convo is way more natural over a chat platform than others. At least for me.

If you have a key partner or lead, connecting via Slack will allow you to message counterparts outside of the group workspace directly. Just like a text message, so take advantage, comment on their profile picture, complain about your boss (or maybe not) or say Hello! and ask about their weekend. 

III: Keep the conversation going

A shared channel allows you to move deals and partnerships forward. Save time on the following:

  • Organizing your next meeting
  • Going over details in mutual documentation in real-time
  • Asking that easy question, you don’t want to send an email about

Slack has created a one-spot repository with a search feature, documentation sharing, and both teams’ ability to involve key people in the conversation. All in all a better way to communicate.

share Now

Our latest posts

  • All Post
  • Data Management and Analytics
  • Data Migration and Import
  • Email and Communication
  • Germany
  • ShuttleCloud
  • Software Development and Engineering
    •   Back
    • Back up
    • Cloud
    • Big Data
    •   Back
    • Behind The API
    • Inside of ShuttleCloud
    • Product
    • Engineering
    • Contact migration
    • Customer Stories
    • Email meter
    •   Back
    • CSV
    •   Back
    • migration
    • import
    • Domain
    • Growth
    •   Back
    • Email
    • Private email providers
    • Email Client
    • Email providers
    • Gmail
    • Yahoo
    • Outlook
    • SFR
    • Tutanota
    • Skiff
    • G Suite
    • Google Contacts
    • Google Apps Migration FAQ
    • Google Apps
    • Gmail Meter
    •   Back
    • G Suite
    • Google Contacts
    • Google Apps Migration FAQ
    • Google Apps
    • Gmail Meter
    •   Back
    • Gmail
    • Yahoo
    • Outlook
    • SFR
    • Tutanota
    • Skiff
    • G Suite
    • Google Contacts
    • Google Apps Migration FAQ
    • Google Apps
    • Gmail Meter

Email and contacts migration made easy!

Terms      Privacy

Address

2093 Philadelphia Pike

Claymont DE USA

Ronda de Atocha 37

Madrid Spain

© 2010 – 2023 ShuttleCloud Corp.