Email & Collaboration Industry Fortnightly: July 17, 2019

Open Source Slack Alternative Mattermost Gets $50M Funding (itsfoss.com)

Mattermost is an open source Slack alternative. This is slightly old news but I did find this article interesting because of its emphasis on the open source angle, which I find relevant with the influential open source community.

Microsoft Teams overtakes Slack with 13 million daily users (www.theverge.com)

The battle for team chat in the workplace is heating up just as Slack gets ready for its IPO. Few people thought Microsoft could build a great alternative to Slack 2.5 years ago. Google is also improving Hangouts Chat with a Gmail integration. For another perspective, make sure to also read “Why has Microsoft Teams overtaken Slack with 13 million daily users?” by Jason Lemkin.

Office 365 banned from some German schools, Google Docs and iWork also ruled out (9to5mac.com)

Email & Collaboration Industry Fortnightly: July 3, 2019

Putting A Price On Chat: Slack Stock Jumps On First Day Of Trading

Slack’s IPO has definitely made the rounds in the collaboration world. This post contains some interesting metrics:
– Slack has 10 million users with 3 million being paid users.
– 88,000 customers, with 575 customers paying $100,000 or more in ARR and accounting for approximately 40% of total revenue.
– $400 million in revenue

With Slack’s Buzzy IPO, Email Takes Another Hit

I think the headline is designed to attract clicks, but the article does contain some super interesting usage stats for Microsoft for Teams, Facebook’s WorkPlace, Webex, etc.

Microsoft bans Slack and discourages AWS and Google Docs use internally

On the one hand, I understand that all companies, especially big ones like Microsoft, need to control where their important data goes. However, it seems a little extreme to ban most versions of Slack and require a “business justification” for any use of Google Docs. Even Microsoft-owned GitHub is discouraged for “Highly Confidential types of information, specs or code.”

If Slack is so good, why are so many companies trying to fix it?

Another “clickbait-y” headline, but still an interesting read about the pros and cons of internal chat in the workplace.

Gmail’s API lockdown will kill some third-party app access, starting July 15

We’ve been working hard the last few months preparing for this.

Trump officials weigh encryption crackdown

The Trump administration is said to be considering a ban to end-to-end encryption, which would affect services like WhatsApp, Apple’s Messages etc

Google working on ‘Fast Share,’ Android Beam replacement and AirDrop competitor

AirDrop is a very useful tool, and it’s interesting to see Google develop yet another competitor. The ubiquitousness of Android makes this feature very interesting, but it’s not clear whether it’ll work on non-Nexus devices.

Email & Collaboration Industry Weekly: June 19, 2019

We’ve decided it would be better to post this blog every two weeks so we can pack more news in to one sitting! The next issue will be on July 3.

Facebook Unveils Libra Cryptocurrency, Targeting 1.7 Billion Unbanked

Facebook is going all in with crypto and launching a new token: Libra. It’s interesting that you won’t need a Facebook account to use Libra. The Libra Association will be the governing body and Facebook will be just one equal member of the Association, along with others like Union Square Ventures.

Gmail is not a telecommunications service

The German government has lost in court against Google. They were trying to apply a law meant for telcos to Gmail. The European Court of Justice has rejected this argument.

Some day 😅

See you in two weeks! 🙂

Email & Collaboration Industry Weekly: June 12, 2019

Internet Trends 2019 (www.bondcap.com)

Mary Meeker’s Internet Trends Reports are a classic in the industry. I found the 2019 web version hard to navigate so I’m posting a link to the PDF.

Salesforce is Acquiring Tableau for $15.7B (meltano.com)

Another week, another big acquisition in the analytics and business intelligence space. But I’m not sure it’ll be such a great fit, with Tableau mostly being an on-premises tool while Salesforce is the standard-bearer for all things cloud and SaaS.

Google To Buy Data Firm Looker For $2.6 Billion To Boost Cloud Offerings (www.forbes.com)

“The combination of Google Cloud and Looker will enable customers to harness data in new ways to drive their digital transformation,” Google Cloud CEO Thomas Kurian, said in a statement.

Identity is dead (www.constellationr.com)

What’s the difference between ‘digital identity’ and ‘real life identity’?

Email & Collaboration Industry Weekly: June 5, 2019

Get G Suite adoption and collaboration insights with Work Insights, now generally available (gsuiteupdates.googleblog.com)

Work Insights, Google’s collaboration analytics tool for G Suite Enterprise customers, just left beta. Interestingly, it also shows data about Microsoft Office usage.

Apple introduces ‘Sign in with Apple’ to help protect your privacy (techcrunch.com)

More sign in options are always welcome, but will Apple Sign In work for people without iPhones? Also, according to the App Store review guidelines update, Sign In with Apple will be required for any iOS app with a single-sign in button.

G Suite Migrate beta now supports migrations from Box (gsuiteupdates.googleblog.com)

Google is improving G Suite Migrate, a tool launched a few months ago to help admins plan migration projects. It is built on technology from Google Cloud’s AppBridge acquisition in 2017.

Open Up Vs Break Up (avc.com)

Some politicians, like Senator Warren, advocate breaking up Google and other large tech companies (“big tech”). Personally, I agree with Fred Wilson when he says that that “feels like a very 19th/20th century move”. However, I’m not sure the best solution is to force Twitter to keep their API open and free. Ideally, it should be very easy to start a company and compete with Twitter.

BBM is shutting down today, here’s five solid alternatives (9to5google.com)

“BBM, or Blackberry Messenger, (…) was massive in the mid-2000s.” “It finally made the jump from Blackberry devices to iOS and Android way back in 2013 but has struggled to gain any real traction.”

Google Drive limiting third-party access to user data as part of Project Strobe (9to5google.com)

“Similar to Gmail last October, Google is locking down what apps can access user data and verifying the authenticity of those that do.”

The end of mobile (www.ben-evans.com)

“That’s where we are now – we try to work out what it means that almost everyone has a phone or a smartphone”

Many more insightful tweets in the thread. This makes me think that our own experience using Slack at ShuttleCloud is maybe so good because we’re small. I’ve heard that it gets chaotic in bigger companies. Also, short voice messages apps and Discord seem to be winning more business users.

Email & Collaboration Industry Weekly: May 29, 2019

Google’s Messages app surpasses 500 million Play Store installs

From the article: “This number is significant because Google doesn’t require phone makers to pre-install this app”.

Google’s Duplex Uses A.I. to Mimic Humans (Sometimes)

15% of all Google Duplex calls require human intervention and 25% actually start with a human caller, so I find it amazing that Google is offering this service for free. Maybe this is Google’s way to train their AI?

WhatsApp users will start seeing in-app ads within ‘Status’ feature from 2020

Latest WhatsApp beta adds Share to Facebook, QR code contact adding features

WhatsApp QR code ‘add contact’ functionality could be a real timesaver for adding new contacts.

Decentralized Domain Registry Raises $4 Million From Draper, Boost VC

In my opinion, the domain name system is an important part of the identity problem online. Unstoppable Domains could be a solution, a “safe haven for toxic content or illegal use cases” or… both 🙂

Managing communication tools in distributed companies

This is a very interesting practical example of how a mid size company has designed its internal collaboration/communication infrastructure. (Full disclosure: ShuttleCloud is a proud TechStars grad and they remain one of our top clients ☺️)

First stable Tor Browser build now available on Android

It’s great to see that this important privacy tool is now officially available in Android.

The Most Expensive Lesson Of My Life: Details of SIM port hack

This type of hack is becoming more frequent. Telecom companies need to strengthen their security protocols against social engineering, but it also shows the importance of identity management online.

The Tech My Toddler Will Never Know: Six Gadgets Headed for the Graveyard

From the article: “Sorry, email still exists in the future.”

Email & Collaboration Industry Weekly: May 15 2019

Android Pie hits 10% adoption ahead of schedule, 2.5 billion Android devices now in the wild

5 billion Android devices… that’s a lot!

Slack is adding email conversations and calendar integrations.

Email is not going away anytime soon and it looks like Slack wants to play nice with it.

The 8-Figure Email Newsletter — Morning Brew

We’ve heard great things about Morning Brew for advertisement purposes and it’s interesting to see that an email newsletter can still be a great business in 2019.

Microsoft Launches Decentralized Identity Tool on Bitcoin Blockchain

Identity online is a hard problem both for businesses and consumers and it’s interesting to see Microsoft try to tackle it with a bitcoin-based solution.

Google Pay adds Gmail importing for automatically adding tickets, loyalty cards from your inbox

Google keeps working hard on making Gmail be the future of email.

Latest WhatsApp beta adds Vacation Mode that allows you to ignore, fully mute archived chats

WhatsApp can be intrusive and these are probably going to be welcome features.

Email & Collaboration Industry Weekly: May 22, 2019

Why WhatsApp Will Never Be Secure

Does WhatsApp’s end-to-end encryption guarantee privacy and security? This is an interesting post by the founder of Telegram, who might be biased of course.

Google opens Safety Engineering Center in Munich to lead global privacy initiatives

German engineers are very privacy-focused, so this makes a lot of sense and we hope it means that Google will get very strong privacy controls.

Report: Google to cease business w/ Huawei, pull Play Store, Google apps, Android updates

According to the report, future Huawei devices won’t have access to any Google services, including Play Store.


Google’s former Global Lead of Privacy Technology says there was no backdoor for the NSA.

Inside Google’s Civil War

“Activists inside Google are relying on traditional labor organizing tactics but their demands are not just the typical wage or benefits ask”. “It’s about much more than a paycheck… they want a say in and control over the products they build.”

Google Nest announces they will stop supporting Works with Nest

Best Enterprise Email Providers in 2019

Email is today an essential tool for both internal and external communication in companies of all sizes. Whether you are a freelancer or operate a 100,000-employee company, you need a good email provider. Here, we present you with the top email providers for enterprise and business users in 2019.

Need to migrate between providers? ShuttleCloud is the leading email migration provider, and can help you seamlessly copy all your emails onto your new provider.

1. G Suite by Google

Gmail is widely recognized as the undisputed champion in consumer email. But Gmail, as a product, is also used it in organizations of all sizes, from one-person companies to big banks with thousands of employees.

G Suite packs Gmail, Google Drive (with Spreadsheets, Docs, file storage and sharing, and more), Google Calendar and many more products and features — all under your own company’s domain, white-label branding, and an extensive array of management settings and features for advanced enterprise usage.

Pricing starts at US $ 6 / month / account for the Basic plan. Depending on your requirements, especially regarding data retention and other advanced features, you may need the Business plan, which starts at US $ 12 / month / account.

Whether you need a certified G Suite partner to ensure a smooth operation within G Suite, or are looking for help migrating emails from any provider into G Suite, ShuttleCloud has a solution for you.

2. Office 365

Office 365 is the answer to G Suite by Microsoft. While the email product is not as advanced as Google’s offering, its strong selling point is the inclusion of the quintessential Microsoft Office suite —including Word, Excel and more— in most of the plans. In addition to the licenses for desktop software, Office 365 also works with Exchange access (useful if you live and breathe Outlook!), and comes with browser-based versions of Excel and Word, as well as OneDrive, for enhanced collaboration, file storage and sharing.

Pricing starts at US $ 150 / year / account (with a 1-year commitment, or $ 15 / month without commitment). While the pricing is not as competitive as Google’s, Office 365 is a great option if you are coming from a hosted or in-house Exchange solution and need an easy migration path to the cloud, or if you rely heavily on Microsoft Office licenses for desktop software and want to leverage this new licensing model.

3. Zoho Mail

If you are looking for the most affordable solution that will enable you to send and receive email with your own domain, then Zoho Mail, which starts at US $ 12 / year / account, is undoubtedly the most affordable option in the market. Zoho Mail also includes Contacts, Calendar, Notes, Tasks and Bookmarks.

However, unlike with Office 365 and G Suite, office automation is not included in the most basic package—but you can switch to Zoho Workplace, including email and productivity tools, for only US $ 36 / year / account (or US $ 4 / month / account).

4. FastMail for Business

If you’re looking for only contacts, calendar and email in a hosted cloud —with no productivity suites and no cloud-storage offerings alongside—, and value a strong focus on privacy and security, then FastMail is a good choice for you. Starts at $ 50 / year / account (or $ 5 / month / account) for an account with a custom domain.

5. ONLYOFFICE

While its offering is heavily focused on office productivity, including very advanced Word, Excel and PowerPoint browser-based competitors, ONLYOFFICE’s cloud-based offering also includes email with your own domain. Price varies depending on the number of accounts and your commitment, however, you can expect to pay around US $ 36 / year / account, and includes email, document management, cloud-based office suite, calendar, CRM and more.

Breve historia de la arroba (@)

La arroba era una medida de peso y volumen en la Edad Media. En Castilla equivalía a 30 libras y en Aragón a 36, es decir, a la cuarta parte de un quintal en ambos reinos. Un quintal, por su parte, valía unos 46 kgs. Luego de la Revolución Francesa se establecería el quintal métrico, dándole un valor de cien kgs. La arroba se identificó posteriormente con el símbolo @, parece que como una derivación de la antigua medida griega llamada ánfora. La fecha tal vez más antigua de que tenemos constancia es la que aparece en un documento de un mercader que envió su mercancía de Sevilla a Roma el año 1536. En su documento de entrega hizo constar que “una @ de vino, que es la treceava parte de un barril¸ vale setenta u ochenta ducados”. Alguien ha encontrado que la fecha pudo ser anterior: en 1448.

Sea de ello lo que fuere, tal símbolo casi olvidado en los anales de los reinos antiguos ha vuelto a la arena desde que Ray Tomlinson, el programador norteamericano que puso en funcionamiento el primer sistema de correo electrónico, comprendiendo que no debía utilizar ningún carácter que estuviera presente en los nombres de las personas o las empresas, dio en hacer uso de la @ de arroba. Así apareció la primera dirección de correo electrónico: tomlinson@bbn-tenexa.

Tomlinson dio el primer paso el año 1971. Él no pudo imaginar entonces lo que vendría después. Ahora sabemos que hace cuatro años, el 2015, había más de dos mil seiscientos millones (2.600.000.000) de direcciones de correo electrónico, entre particulares y empresas, cada una de las cuales constaba de una @ entre el término que identifica al usuario y el host servidor. Se pensaba entonces que el número se incrementaría en unos trescientos mil (300.000) al año, de manera que en este año 2019 habría llegado a tres mil setecientos millones (3.700.000.000), pero esta cifra se superó con creces hace dos años, en el 2017, cuando sobrepasó los cuatro mil millones (4.000.000.000), un número superior a la mitad de la población del planeta, que ronda los siete mil seiscientos millones (7.600.000.000). El flujo diario de mensajes entre esos usuarios del correo electrónico superaba entonces los doscientos sesenta mil millones (260.000.000.000), que pasaron a más de doscientos ochenta mil millones (280.000.000.000) el año pasado (2018) y seguramente superarán los trescientos mil millones este año 2019.